Returns & Exchanges
At Fit Litter, we stand by the quality of our products and offer a 30-day window for returns or exchanges to ensure your complete satisfaction. If your purchase doesn't meet your expectations, we are committed to making it right through a simple and transparent process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the unused items in their original packaging, ensuring all tags are attached and the product is in its original condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
- 4.Drop Off and Track
Hand off your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.